Facebook Twitter

Advocacy Unlimited - Recovery and advocacy education for people with mental health and/or addiction issuesAdvocacy Unlimited, Inc. - Comprehensive education in recovery and advocacy skills for people in recovery from mental health and/or addiction issues

Warm Lines  Bullet point  Suicide Help  Bullet point  Crisis Lines

Person calling a warm line

This page provides a listing of several:

       Pointer Connecticut non-crisis Warm Lines
       Pointer Suicide and Crisis Help websites
       Pointer Warm Lines in other states

If you are a Warm Line not shown here and you would like to be listed, or if you know of one, please

email us with the appropriate information and we will add it.

Also see Warm Lines on the DMHAS website (opens in a new browser window).

Are you interested in starting a peer run warmline?  See A guide to Developing and Maintaining a Sustainable Warmline (.pdf document, 12 MB, may take a few minutes to download depending on your Internet connection.)


Connecticut Non-Crisis Warm Lines

Ansonia | Bridgeport | Danbury | Derby | Enfield | Hartford
Manchester | Middletown | New Britain | New Haven | Norwich | Oxford
Seymour | Shelton | Shore Line | Torrington | Wallingford | Waterbury


• Community Warm Line in Ansonia, CT
(203) 732-2004

The members of the Valley Social Club operate the Community Warm Line, a consumer-run and managed telephone support service that is staffed by persons in recovery who are trained in peer support and communication skills. The Warmline operators monitor phone lines in the evening, taking calls from within the community from people who are in need of support and a friendly voice.

Serving the areas of Ansonia, Derby, Oxford, Seymour, and Shelton. Contact: Phyllis Kaplan, Social Club Coordinator.

Operational Sunday-Thursday from 6:00 to 10:00 pm, and Friday-Saturday, 6:00 to 11:00 pm.

· Top ·


• Soundview Warm Line
(Toll Free) 1-800-921-0359

Hours of operation:
   · 5:00 - 10:00 pm every night, 7 days a week
   · Staffed by Consumers trained to provide:
       - A friendly voice
       - Reassurance
       - Help in problem solving
       - Peer counseling

This peer run service is sponsored by the Southwest Connecticut Mental Health System, Office of Consumer Affairs. For more information contact Richard Weingarten, Soundview Warm Line Director, at 203-551-7434.

· Top ·


• New Heights Warmline
(203) 917-4712

The Greater Danbury Consumer Warmline
66 West Street
Danbury, CT 06810
Serving the Greater Danbury area.

The warmline program operates Monday through Sunday from 7:00 - 11:00 pm. It is staffed by people with mental illness. Operators provide a friendly ear and can assist with loneliness, anxiety and sleeplessness. Operators also share their knowledge in regards to other community resources that are available.

Note that this warmline is not a crisis line.

Catholic Charities of Fairfield County through its New Heights Center in Danbury provides this service.

· Top ·

Enfield and Manchester

• REACH Warmline (Resources, Encouragement, And Caring Hearts)
(Toll Free) 1-866-927-6225

Open 6:00 - 10:00 PM, 7 days a week. Sponsored by Second Wind Clubhouse and Genesis Center. Whether you're feeling lonely or just want to talk, call our warmline! All information is confidential.

· Top ·


• Capitol Region Mental Health Center (Region IV)

The Capitol Region Mental Health Center Warmline is a non-crisis peer support telephone service for clients and family members. The Warmline operates:

Bullet point Monday through Friday, 1:00 - 4:00 pm ... Phone: (860) 297-0844
Bullet point Saturday and Sunday, 9:30 am - 6:00 pm ... Phone: (860) 297-0920

• CT Handz-On
(Toll Free) 1-888-608-1426

CT Handz-On Warmline is a free Service to all.  Call 5:00-10:00 pm Monday through Friday, toll-free 1-888-608-1426. The Warmline is a consumer run peer support center that offers Peer support, Advocacy, Education, and Links to Mental Health Services. It is Confidential and Non-Judgemental.

· Top ·


• Common Thread Warm Line
(Toll Free) 1-800-316-9145

Sponsored by River Valley Services. Staffed by people who truly understand. Confidentiality guaranteed. Call us toll free at 1-800-316-9145, 5:00-10:00 pm Tues., Thurs, Fri., Sat. and Sun. (closed Mon. and Wed.).

· Top ·

New Britain

• Friends Helping Friends
(860) 681-5555

Community Mental Health Affiliates. Operational Monday, Wednesday, and Saturday 6:00 pm to 10:00 pm.

· Top ·

New Haven / Shore Line

• Safe Harbor Warm Line
(Toll Free) 1-800-258-1528

We are a companion phone line for consumers and people in recovery, and also for people who are lonely and want to hear a friendly voice or have a problem they want to talk about. We are a warm line, not a "hot line." We are consumers and people in recovery ourselves who have been trained to listen and give supportive comments.

Call us 5:00 -10:00 pm, 7 days a week, 365 days a year, toll free at 1-800-258-1528. We are located on the shore line - Milford to Guilford, New Haven to Wallingford.

• The Connecticut Mental Health Center
P.O. Box 1842, 34 Park Street, New Haven, CT 06508

24 Hour Crisis Line:
   · 9:00 am to 10:00 pm: (203) 974-7735 or (203) 974-7713
   · 10:00 pm to 8:00 am: (203) 974-7300

· Top ·


• Shareline
(860) 885-7274

Southeastern Mental Health Authority
401 West Thames Street
Norwich,CT 06360

Southeastern Mental Health Authority in Norwich, CT offers a Shareline (also known as a warmline), available Monday through Friday from 12:00 noon to 4:00 pm. Phone number is 860-885-7274.

· Top ·


• Guiding Path Warmline
(860) 496-3700

Western CT Mental Health Network - Torrington Area (WCMHN-TA)
249 Winsted Road
Torrington, CT 06790
Covers the towns of: Barkhamsted, Canaan, Colebrook, Cornwall, Goshen, Hartland, Harwinton, Kent, Litchfield, Morris, New Hartford, Norfolk, North Canaan, Salisbury, Sharon, Torrington, Warren, Washington, Winchester.

Toll free 1-888-447-3339    Local 860-496-1560
Assessment and support is offered to individuals contacting the Access Center Hotline regarding potential crisis situations. A plan is developed by identifying stressors and reviewing options. People utilize the Access Center Hotline as a resource for behavioral health questions. Hours are twenty-four (24) hours a day, seven (7) days a week.

· Top ·

Calling a warm line(Toll Free) 1-800-314-2680

• Greater Waterbury Peer Support Warmline

This warm line is operated by individuals in all stages of recovery who offer hope and strength. We offer confidential, non-crisis telephone support for individuals who are experiencing fear, grief, sadness, anger, anxiety, or loneliness.

Call us from 5:00 - 10:00 pm year round, including holidays.

· Top ·


Suicide and Crisis Help Lines

National Suicide Prevention Lifeline Logo

These are links to other websites and open in a new browser window…

 National Suicide Prevention Lifeline
If you are thinking about suicide...read this first (opens in a new browser window)

 If you are thinking about suicideread this first

 Online Suicide Help Wiki

Can't talk on the phone, and seeking alternative help for emotional crisis? Find online mental health services (live chat, text, email, forums, social media, Skype, and more).

 Connecticut Coalition Against Domestic Violence

 Connecticut 24-Hour Crisis Services (Listing by town)

Bullet pointCrisis Intervention Services Region One
Bullet pointCrisis Intervention Services Region Two
Bullet pointCrisis Intervention Services Region Three
Bullet pointCrisis Intervention Services Region Four
Bullet pointCrisis Intervention Services Region Five

 EveryMinute.org -- Every minute a suicide is attempted. “Everyminute.org” supports innovative research that will profoundly transform the diagnosis, treatment, and prevention of mental disorders, paving the way for a cure. The need for transformative, innovative research is urgent. Each year, as many as 57 million Americans meet criteria for some mental disorder. We know that mental disorders can also be fatal. Each year more Americans die from suicide than from homicide.

 Military Crisis Line

PointerFor Active Duty, Reserves, or Guard
PointerFor Veterans
PointerFor Friends and Family

 Recognizing the Signs of Suicide:

Bullet pointQuick Tips - Suicide Warning Signs
Bullet pointLearn to Recognize the Signs
Bullet pointFamilies, Friends Need to Recognize Signs of Suicide

 Handbook for Recovery After a Suicide Attempt: A Journey Toward Health and Hope -- This new booklet is designed to help people who have attempted suicide take their first steps toward healing and recovery. Tools and stories in the booklet come from first-hand experiences of individuals who have survived a suicide attempt and their supporters. This excellent resource guides people through the first steps toward recovery and a hopeful future after a suicide attempt. Includes personal stories from survivors who share their experiences as well as strategies, such as re-establishing connections and finding a counselor to work with. This free booklet from SAMHSA can be downloaded here.

 Thinking About Suicide: Look Here For Hope -- This site includes helps, statistics, and hope concerning suicide and the suicidal. You will find facts, survivor stories, suicide prevention tips as well as answers to your survivor's guilt after the loss of a loved one. You will also find helps and info if you are thinking about suicide.

 Disaster Distress Helpline -- The Disaster Distress Helpline (DDH) is the first national hotline dedicated to providing year-round disaster crisis counseling. This toll-free, multilingual, crisis support service is available 24/7 via telephone (1-800-985-5990) and SMS (text 'TalkWithUs' to 66746) to residents in the U.S. and its territories who are experiencing emotional distress related to natural or man-made disasters. Callers and text'ers are connected to trained and caring professionals from the closest crisis counseling center in the network. Helpline staff provides counseling and support, including information on common stress reactions and healthy coping, as well as referrals to local disaster-related resources for follow-up care and support.

 Find a helpline by Country

· Top ·


Warm Lines in Other States


Meaningful Minds of Louisiana
(Toll Free) 1-800-494-MMLA  (1-800-494-6652)
This warm line is up and running 24/7 and phones are answered by trained peer-to-peer supporters.

Meaningful Minds is a branch of NAMI (National Alliance for the Mentally Ill). This warm line was set up recently to assist people who were affected by Hurricanes Katrina and Rita, as well as people who are recovering from a mental illness. They have emergency phone numbers to help people find the right agency to help with their particular issues. It is run by peer-to-peer specialists who were trained through classes conducted by Dr. Dan Fisher, Executive Director of the National Empowerment Center.

Their trained specialists staff the phones 24 hours a day, 7 days a week.

Milwaukee, Wisconsin

Warm Line, Inc. – Milwaukee
(414) 777-4729
A non-crisis support line for persons with mental illness run by and staffed by persons with mental illness. Call us, we've been there.

Hours: Monday, Wednesday, Friday and Saturday from 7:00 - 11:00 pm.

…return to Previous Page

Top of Page

Home  |  Recovery University  |  Advocacy Course  |  Young Adult Initiatives  |  Online Courses  |  Toivo
Problem Gambling  |  Events  |  Resource Center  |  Jobs  |  About Us  |  Contact Us  |  En español

Advocacy Unlimited, Inc.  ·  114 West Main St.  ·  New Britain, CT 06051  ·  (860) 505-7581  ·  info@advocacyunlimited.org